Frequently Asked Questions (FAQ)

1. What products do you sell? We sell a variety of home decor and furniture items.

2. How can I place an order? Select your items, add them to your cart, and proceed to checkout to complete your order.

3. What payment methods do you accept? We accept Visa, MasterCard, American Express, and PayPal.

4. How do I know if my order has been confirmed? You’ll receive an order confirmation email with your details.

5. Can I modify or cancel my order? Please contact us within 24 hours to modify or cancel your order.

6. Do you offer international shipping? We currently only ship within [list countries/regions you ship to].

7. How long will it take for my order to arrive? Orders are processed within 1-3 days, and delivery takes 3-7 business days.

8. How can I track my order? You’ll receive a tracking number via email once your order is shipped.

9. What is your return policy? We accept returns within 30 days of purchase. Items must be unused and in original packaging.

10. How can I contact customer service? Email us at support@valvet.store or call +33 3 88 38 80 78.